Primo Catamaran Barbados
Welcome aboard Primo Catamaran. Our goal is to provide an exceptional, safe, and unforgettable experience on the waters of Barbados. By making a reservation, the guest confirms that they have read, understood, and agreed to these Terms & Conditions on behalf of all guests in their party.
- Reservations & Payments
● All bookings are subject to availability.
● A booking is confirmed only after the required full payment has been received.
● Final payment must be received by the date specified in your booking confirmation.
● Failure to make payment by the due date may result in cancellation of your reservation. - Cancellation Policy
By the Guest
● You may cancel your booking up to 48 hours prior to scheduled departure (or within your
charter’s specific cancellation window) for a full refund.
● Cancellations made between 48 – 24 hours before departure are 50% refundable.
● Cancellations made less than 24 hours before departure are non-refundable, and the full booking value remains due.
By the Operator
Should we cancel due to unsafe weather, mechanical issues, government restrictions, or any unforeseen circumstances beyond our control, guests will be offered:
● An alternative departure date, or
● A full refund of payments received.
No additional compensation, including accommodation, flights, transportation, or other incidental expenses, shall be payable. - Weather Policy
Your safety is our highest priority. Charters operate in light rain and typical Caribbean conditions. The
captain has sole discretion to postpone, modify, shorten, relocate, or cancel any charter if weather or sea
conditions are considered unsafe. - Captain’s Authority
The captain has absolute authority regarding:
● Navigation and itinerary
● Safety procedures
● Snorkeling locations
● Alcohol service
● Passenger conduct
● Return to port
The captain’s decisions are final. - Itinerary Changes
Routes, anchorages, snorkeling locations, departure times, and meal locations may change due to
weather, sea state, harbor restrictions, marine life, or operational requirements.
Website descriptions are provided in good faith to assist your selection. Actual itineraries may vary
(including the order of locations visited) to optimize guest comfort, manage sea conditions, or avoid
crowding. Durations and departure times are approximate. The Company cannot guarantee the presence
or visibility of wildlife during any excursion. - Health & Medical Conditions
Guests must inform us before departure of any:
● Medical conditions
● Allergies
● Mobility limitations
● Pregnancy
● Recent surgeries
● Epilepsy
● Heart conditions
● Respiratory illnesses
Participation is at each guest’s own risk. - Swimming & Snorkeling
Swimming, snorkeling, paddleboarding, floating mats, and all water activities involve inherent risks.
Guests participate entirely at their own risk and agree to follow all safety instructions provided by the
captain and crew.
Children must be supervised by a responsible adult at all times. - Alcohol Policy
Premium alcoholic beverages are included only for guests of legal drinking age.
The crew reserves the right to refuse service to anyone who appears intoxicated or whose behavior may endanger themselves or others.
Illegal drugs are strictly prohibited. - Guest Conduct
We reserve the right to terminate any charter without refund if any guest:
● Becomes abusive
● Is violent or threatening
● Damages the vessel
● Endangers other guests
● Fails to follow crew instructions
● Possesses illegal substances
● Commits unlawful acts - Damage to the Vessel
Guests are responsible for damage caused by negligence, misuse, vandalism, or intentional acts.
Repair or replacement costs may be charged to the responsible guest. - Personal Belongings
Guests are responsible for their own personal belongings.
We are not liable for:
● Lost items
● Stolen property
● Water damage
● Electronic devices
● Jewellery
● Cash
● Valuables - Food & Beverage
Every effort is made to accommodate dietary requirements when advised in advance.
We cannot guarantee an allergen-free environment. - Photography & Media
During your charter we may take photographs or videos for promotional purposes.
Guests who prefer not to appear in marketing materials should notify us before departure. - Force Majeure
We are not responsible for cancellations or delays resulting from circumstances beyond our reasonable
control, including but not limited to:
● Hurricanes
● Tropical storms
● Earthquakes
● Government restrictions
● Civil unrest
● Epidemics
● Pandemics
● Port closures
● Mechanical failure despite proper maintenance
● Acts of God - Liability
Guests acknowledge that boating and water sports involve inherent risks.
To the fullest extent permitted by law, the company, its owners, employees, crew, contractors, and
affiliates shall not be liable for:
● Personal injury
● Death
● Loss of property
● Delays
● Missed connections
● Consequential losses
● Expenses arising from participation in the charter
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law. - Travel Insurance
Guests are strongly encouraged to obtain comprehensive travel insurance covering:
● Medical emergencies
● Trip cancellation
● Personal belongings
● Water activities
● Emergency evacuation - Children’s Policy
Children 17 years old and under are welcome but must remain under the supervision of a responsible adult throughout the charter.
Life jackets will be provided. - Accessibility
Due to the nature of a sailing vessel, boarding and moving around the yacht may not be suitable for all
guests.
Please discuss any accessibility requirements before booking. - Environmental Responsibility
Guests agree to help protect Barbados’ marine environment by:
● Not touching coral
● Not feeding marine wildlife
● Disposing of waste responsibly
● Following all marine park regulations - Delays
The vessel departs at the scheduled time.
Late arrivals may reduce the duration of the charter. In some cases, the charter may depart without late-arriving guests. No refund will be given for missed departures. - Shoes
To protect the yacht, guests may be asked to remove footwear before boarding. - Smoking & Vaping
Smoking and vaping are permitted only in designated areas as directed by the crew.
Smoking below deck is strictly prohibited. - Pets
Pets are not permitted unless approved in writing before the charter. - Minimum & Maximum Guests
The maximum number of guests permitted is as stated in your booking confirmation and must not exceed the vessel’s licensed capacity. - Governing Law
These Terms & Conditions are governed by the laws of Barbados. Any disputes shall be subject to the exclusive jurisdiction of the courts of Barbados. - Privacy
Personal information collected during the booking process will be used solely to manage your reservation, provide your charter experience, comply with legal obligations, and communicate with you.
We do not sell personal information to third parties. - Travel Agents and Representatives
If you are booking on behalf of third parties (as an agent, concierge, or group leader), you warrant that you have shared these Terms and Conditions with each participant and hold authority to bind them to these provisions. - Third-Party Rights
10.1 This contract is entered into by the Company both on its own behalf and as agent and trustee for each of the other Protected Parties (including the Agent, captains, and crew). Every exemption, limitation, and immunity from liability available to the Company shall also extend to protect every Protected Party. - Acceptance
Payment of a deposit or the full charter fee constitutes acceptance of these Terms & Conditions by the lead guest and all members of their party.
We look forward to welcoming you aboard Primo Catamaran and creating an unforgettable luxury experience on the beautiful waters of Barbados.